Privacy Policy

Last Updated: November 26, 2025

1. Our Core Promise

2. Information We Collect

2.1 Information You Provide

• Recipient email address: Required to deliver your Karmail message
• Message content: The text of your Karmail message
• Sender email (optional): Only if you choose to provide it for receiving replies or notifications

2.2 Automatically Collected Information

• IP address: Temporarily logged for security and spam prevention
• Browser type and device information: Used to optimize site performance
• Timestamps: When messages are sent
• Cookies: For site functionality (see Section 7)

2.3 Information We Do NOT Collect

• We do not require registration or user accounts
• We do not collect your name unless you voluntarily include it in your message
• We do not track your browsing history across other websites

3. How We Use Your Information

We use the information we collect to:

• Deliver Karmail messages to intended recipients
• Prevent spam and abuse on our platform
• Improve our service and fix technical issues
• Comply with legal obligations (see Section 5)
• Respond to user inquiries and provide customer support

We do NOT:

• Sell your personal information to third parties
• Reveal sender identities to message recipients
• Use your data for advertising or marketing purposes

4. Data Retention

• Message content: Stored indefinitely unless you request deletion
• IP addresses and technical logs: Automatically deleted after 90 days
• Email addresses: Retained only as long as necessary to deliver messages or as required by law

You can request deletion of specific messages by contacting us here.

5. When We May Disclose Information

Karmail may disclose user information only in the following limited circumstances:

• Legal requirements: When required by law, court order, subpoena, or other valid legal process
• Safety and security: To prevent fraud, abuse, illegal activity, or threats to public safety
• Terms enforcement: To investigate violations of our Terms of Service
• With your consent: When you explicitly authorize us to share information

We will make good faith efforts to notify users before disclosing their information, except where prohibited by law or court order.

6. Recipient Privacy

If you receive a Karmail message:

• We do not share the sender's identity with you
• Your email address is used only to deliver the message
• We do not use your email for marketing or any other purpose
• You may report abusive messages through our reporting system

7. Cookies and Tracking

Karmail uses cookies to:

• Remember your preferences
• Provide essential site functionality
• Analyze site performance (aggregated, anonymous data only)

You can disable cookies in your browser settings, though some features may not work properly.

We do NOT use:

• Third-party advertising cookies
• Cross-site tracking technologies
• Invasive analytics tools

8. Security

We take reasonable measures to protect your information, including:

• Encrypted connections (HTTPS/SSL)
• Secure server infrastructure
• Limited data retention policies
• Regular security reviews

However, no internet transmission is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

9. Third-Party Links

Karmail messages or our site may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies before providing any information.

10. Children's Privacy

Karmail is not intended for users under 18 years of age. We do not knowingly collect information from minors. If you believe a child has provided us with personal information, please contact us immediately.

11. International Users

Karmail is based in United States/Connecticut. If you access our service from outside this jurisdiction, your information may be transferred to and processed in Connecticut. By using Karmail, you consent to this transfer.

12. Your Rights

Depending on your location, you may have the right to:

• Access your personal information
• Correct inaccurate data
• Delete your information (subject to legal retention requirements)
• Object to certain data processing activities
• Withdraw consent at any time

To exercise these rights, contact us here.

13. Changes to This Policy

We may update this Privacy Policy periodically. Significant changes will be posted on this page with an updated "Last Updated" date. Continued use of Karmail after changes constitutes acceptance of the revised policy.

14. Contact Us

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Your privacy is important to us. We're committed to protecting your identity while providing a platform for honest, anonymous feedback.