Terms & Conditions

Last Updated: November 25, 2025

1. Acceptance of Terms

By accessing or using Karmail.com (the "Service"), you agree to be bound by these Terms & Conditions ("Terms"). Karmail may update these Terms at any time by posting revised terms on this page. Your continued use of the Service after changes are posted constitutes acceptance of the modified Terms.

2. Description of Service

Karmail is a free, anonymous messaging service that allows users to send feedback messages to recipients via email. Key features:

• No registration required: You do not need to create an account to send a Karmail message
• Sender anonymity: Recipients cannot identify who sent them a message
• Message delivery: Messages are delivered exactly as written to the email address you provide
• Public display: Messages may be displayed publicly on the Karmail website

3. Eligibility

You must be at least 18 years of age to use the Service. By using Karmail, you represent and warrant that you are 18 or older.

4. Acceptable Use

Karmail is intended for honest, anonymous feedback. While we protect your anonymity, you are still responsible for the content of your messages.

4.1 Permitted Use

You may use Karmail to:

• Send honest feedback about someone's behavior or actions
• Share constructive criticism anonymously
• Call out karma-related grievances
• Express opinions that you prefer to keep anonymous

4.2 Prohibited Content

4.3 Enforcement

We reserve the right to:

• Remove any message that violates these Terms
• Refuse to deliver messages that we determine violate these Terms
• Cooperate with law enforcement when legally required or when we believe illegal activity has occurred
• Ban IP addresses associated with repeated violations

5. Your Responsibilities

When using Karmail, you agree to:

• Provide accurate recipient information: Ensure the email address you provide is correct
• Accept full responsibility: You are legally responsible for the content of your messages
• Respect the law: Follow all applicable local, state, national, and international laws
• Use good judgment: Consider the impact of your words on others

6. Content Ownership and License

6.1 Your Content

You retain ownership of the messages you send through Karmail. However, by using the Service, you grant Karmail a non-exclusive, worldwide, royalty-free license to:

• Store and transmit your message to the intended recipient
• Display your message publicly on the Karmail website
• Use, reproduce, and distribute your message as part of the Service

6.2 Public Display

Messages sent through Karmail may be displayed publicly on our website. By sending a message, you consent to its potential public display. We do not display sender information, but the message content itself may be visible to others.

6.3 Publication Discretion

All submitted Karmail is delivered to the designated recipient. However, publication on karmail.com is at our sole discretion. We reserve the right to decline, edit, or remove any submission for any reason.

7. Anonymity and Privacy

While we protect your anonymity to recipients, we are not a completely anonymous service:

• We temporarily log IP addresses for security and spam prevention (deleted after 90 days)
• We may be required to disclose information in response to valid legal requests
• Recipients cannot identify you, but we keep minimal logs for legal compliance

See our Privacy Policy for more details.

8. Reporting Violations

If you receive a Karmail message that violates these Terms, you may report it to us at [abuse email]. Include:

• The full message content
• Date received
• Why you believe it violates our Terms

We will review reports and take appropriate action, which may include removing the message or cooperating with law enforcement.

9. No Warranties

The Service is provided "as is" and "as available" without warranties of any kind, either express or implied. Karmail does not warrant that:

• The Service will be uninterrupted, timely, or error-free
• Messages will be delivered successfully
• The Service will meet your specific requirements
• Defects will be corrected
• The Service is free from viruses or harmful components

10. Limitation of Liability

To the maximum extent permitted by law, Karmail and its directors, officers, employees, and agents shall not be liable for:

• Indirect, incidental, special, consequential, or punitive damages arising from your use of the Service
• Damages resulting from messages sent or received through the Service
• Lost profits, data, or business opportunities
• Harm resulting from another user's violation of these Terms
• Unauthorized access to or alteration of your messages

Your sole remedy for dissatisfaction with the Service is to stop using it.

11. Indemnification

You agree to indemnify, defend, and hold harmless Karmail and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including attorney's fees) arising from:

• Your use of the Service
• Your violation of these Terms
• Your violation of any rights of another person or entity
• The content of messages you send through the Service

12. Third-Party Links

The Service may contain links to third-party websites. Karmail is not responsible for the content, privacy policies, or practices of third-party sites. You access third-party sites at your own risk.

13. Termination

Karmail reserves the right to:

• Refuse service to anyone at any time without notice
• Terminate or suspend access to the Service for violations of these Terms
• Remove or refuse to deliver messages at our sole discretion

The following sections survive termination: Sections 6 (Content License), 10 (Limitation of Liability), 11 (Indemnification), and 14 (Governing Law).

14. Governing Law and Jurisdiction

These Terms shall be governed by the laws of Connecticut, United States, without regard to conflict of law provisions.

Any disputes arising from these Terms or your use of the Service shall be resolved exclusively in the state or federal courts located in Fairfield County, Connecticut. You consent to the personal jurisdiction of these courts.

15. Dispute Resolution

Before filing any legal claim, you agree to first contact us to attempt to resolve the dispute informally. Most concerns can be resolved quickly and amicably this way.

16. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Karmail regarding the Service and supersede all prior agreements.

17. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

18. Changes to Service

Karmail reserves the right to modify, suspend, or discontinue the Service (or any part thereof) at any time without notice. We are not liable to you or any third party for any modification, suspension, or discontinuation of the Service.

19. Contact Us

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By using Karmail, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions.